Get in Touch With Us
This page tells you how to reach the editorial team behind Non Gamstop Casinos, what we can realistically help with, and what we cannot. Most messages we receive come from UK readers researching Curaçao casinos not on GamStop who want a bonus term explained, a factual correction made, or a pointer towards proper support. All three are welcome.
Write to us at [email protected]. A real person reads every message. Include the casino name, the page you were reading and — where it matters — the exact wording of the term you are querying, and you will get a more useful reply.
What we can help with, and what we can't
We are an independent research and comparison publisher. We are not an operator, not a regulator, and not a dispute resolution service. That boundary decides what a reply from us is worth.
- We can explain how a published wagering requirement, cashout cap or maximum bonus bet actually works in practice, and walk you through what a term means before you commit money.
- We can correct anything on the site that is wrong, out of date or unclear — bonus figures change, payment methods get withdrawn, and sites relaunch under new ownership.
- We can point you towards the right complaints route, including an operator's own escalation procedure and the alternative dispute resolution body named in its terms.
- We cannot release a withheld withdrawal, overturn a KYC decision, reverse a confiscated bonus balance or intervene in your account at any casino. Nobody outside the operator and its licensing authority can.
- We cannot remove you from GAMSTOP, shorten a self-exclusion period, or advise you on how to gamble while excluded.
- We cannot give financial, legal or tax advice, or tell you which casino will pay out fastest for you.
How commercial relationships work here
Some links on this site are commercial, and Non Gamstop Casinos may earn a commission if you open an account through one. That arrangement pays for the research; it does not buy a position, a rating or a favourable write-up. If you contact us to ask whether a particular listing is paid, we will tell you plainly. If you think a page reads like an advert rather than an assessment, say so — that is exactly the kind of message worth sending.
Reporting an error on a casino listing
Offers move quickly. The figures below are the headline welcome offers as published by each operator at the time of review, checked Sep 23, 2026. If you find one of them no longer matches what the casino's own terms page says, that is the single most useful correction you can send us.
| Casino | Headline welcome offer as advertised | Editorial rating |
|---|---|---|
| Betmica | 570% up to £5,700 + 270 free spins | 10.0 |
| Kikibet | 350% up to £5,555 + 300 free spins | 9.9 |
| Betninja | £1,000 bonus + 100 free spins for new players | 9.9 |
| WinnerIsland | Up to €1,000 + 100 free spins | 9.9 |
| Zombillion | 250% up to £4,000 + 200 free spins | 9.8 |
| Smash Casino | 600% up to €10,000 slots package | 9.8 |
| Nightluck | 805%, €6,400 + 280 free spins | 9.8 |
| CoinPoker | 150% up to $2,000 | 9.8 |
| Rivo | 1000% up to €10,000 + 25% cashback | 9.6 |
| Daytonaspin | 255% up to £4,500 + 255 free spins | 9.6 |
All of these are new-customer offers with a minimum deposit, wagering requirements, game contribution rules, maximum bonus bets and expiry dates attached. Ratings are our editors' assessments, not customer review scores. The fuller comparison sits on our ranked list of non GamStop casinos.
Three listings readers query most
Betmica tops our list because its published welcome structure is unusually large for a Curaçao-licensed site accepting GBP and because its cashier and bonus terms are set out in reasonable detail rather than buried. The percentage headline is the part readers most often misread: 570% up to £5,700 means the cap is reached only at a substantial deposit, and the 270 free spins are normally released in daily tranches rather than all at once. The limitation worth stating plainly is that a bonus of that size carries a correspondingly large wagering total, and high-percentage offers are usually paired with a low maximum bet per spin while the bonus is live. Break that cap and the balance can be voided.
Kikibet earns its place for a more moderate 350% headline with 300 free spins — a ratio that tends to be easier to clear than the triple-digit packages, because the playthrough scales with the smaller bonus amount. Its drawback is the same one that applies across this sector: withdrawal limits are usually expressed per week or per month, so a large win from a bonus round may be paid out in instalments rather than in one transfer.
Betninja is listed because its £1,000 plus 100 free spins is quoted in pounds as a flat cap rather than a percentage multiplier, which makes it far easier to work out what you are actually being offered before depositing. The trade-off is that a fixed-cap bonus gives you less headroom than the percentage packages elsewhere on the list, and free-spin winnings at most sites of this type are credited as bonus funds subject to their own wagering and a separate cashout limit.
If any detail above no longer matches the operator's live terms, email us with a screenshot or the URL of the terms page and we will amend the listing.
Questions about money: deposits, fees and payouts
A large share of contact messages are really payment questions, so here is the general shape of an answer before you write.
- Cost to take part. There is no charge to read this site. At an operator, your cost is the minimum deposit — commonly a modest sum in the £10 to £20 range — plus whatever you choose to stake. A bonus never removes that: a deposit-match offer requires your own money first.
- Paying in. Debit cards, bank transfer, e-wallets, prepaid vouchers such as Paysafecard and, at many Curaçao-licensed sites, cryptocurrency. PayPal is rarely available outside the Great Britain-licensed market, so verify it on the cashier page rather than assuming.
- Currency. Only some sites hold true GBP accounts. Where the account is denominated in euros or dollars, your bank or card issuer may apply a conversion charge at both deposit and withdrawal, and the sterling figure you get back will not match the one you put in.
- Fees. The casino may charge nothing while your payment provider does, or the reverse. Check both sides.
- Getting paid. E-wallets and crypto are typically the quickest, card and bank transfer slower. Advertised processing times are the operator's claim, not a result we have measured, and the clock usually only starts after identity checks are complete.
- Verification. Expect KYC — photo ID, proof of address — and, on larger sums, source-of-funds checks. Submitting documents early is the single best way to avoid a delayed payout.
If a withdrawal has stalled, tell us what stage it is at and what the operator has said. We cannot move it, but we can usually tell you whether the delay looks routine or whether it is time to escalate.
Questions about the games and the sportsbook
We are happy to explain how any category on these sites works. Slots dominate the lobbies, from low-volatility spins to progressive jackpots, and RTP and volatility figures are published by the software provider rather than set by the casino. Table games cover blackjack, roulette and baccarat in both software and live-dealer formats, with live rooms streamed from studios and subject to their own table limits. Nearly all of it runs in a mobile browser.
Several of these brands also run a sportsbook alongside the casino — pre-match and in-play markets, accumulators, bet builders, cash-out and esports, with free bets that typically carry minimum qualifying odds such as 1.80 or 2.00. The key difference from the casino side is the wallet: some operators share one balance across both, others keep them separate, which changes whether a casino bonus can be staked on sport. If you are unsure which applies, ask and we will check the published terms.
Regulation, eligibility and where to get real support
You must be 18 or over to gamble. Casinos offering services to consumers in Great Britain are required to hold a UK Gambling Commission licence, and every UKGC licensee must integrate with GAMSTOP, the national self-exclusion scheme. The sites covered here are licensed elsewhere — typically Curaçao — and are not UKGC-licensed. Accepting British customers is not the same thing as being authorised to serve them.
The practical consequence: UKGC consumer protections, including GAMSTOP coverage and UK deposit-limit rules, do not apply. Your recourse runs through the operator's complaints procedure and then the dispute body named in its licence terms. We will never describe any casino as completely safe, and we will not guarantee that a withdrawal will be paid.
If you are registered with GAMSTOP, the exclusion runs for the period you chose — six months, one year or five years — and it exists for a reason. Please do not email us asking how to get around it. If gambling is causing you harm, GamCare runs the National Gambling Helpline on 0808 8020 133, free and open 24 hours a day, and blocking software on your devices alongside deposit and loss limits is a practical extra layer.
How we research what we publish
Listings are built from the operators' own published terms, licence details, cashier pages and game lobbies, cross-checked against regulator and provider sources. We research and verify; we do not claim to have deposited, played or withdrawn at these sites, and nothing here is a tested speed or a customer review score. Findings are dated so you can see how fresh they are — this page was last checked Sep 23, 2026. Where something is unresolved, we say so rather than filling the gap.
Writing to us
- Name the casino and paste the page or term you are asking about.
- Say what you want: an explanation, a correction, or a pointer to the right escalation route.
- Leave out account numbers, passwords, card details and ID documents — we never need them and cannot act on them.
- Send it to [email protected]. We read everything and reply to messages we can genuinely help with; we aim for a few working days.
Editorial enquiries, including corrections and partnership questions, reach the same inbox and are handled by Edwin Kershaw. Corrections take priority over everything else, because an out-of-date bonus figure costs readers money.